What happens after I confirm the tour?
When it comes to the accommodation, all the reservations are subject to availability at the time of confirmation, and as soon as we have received the payment, our Tour Operations Team will take in charge of your tour and proceed with the reservations. In case a hotel mentioned in your itinerary has no availability, we will find you an alternative. No changes will be done without your approval!
Will I receive a schedule with exact timings for my tour?
We will make a rough day-by-day schedule for your tour, but won’t set you exact timings for each and every activity - unless there is a an activity which start at a specific time. Since you will be traveling by private vehicle, with a knowledgeable driver-guide, we want you to have your part in decision making. With the help from him, you may tune the schedule to your rhythm.
Am I allowed to do any extra stops or visits?
Along the destinations included in your itinerary, you are free to take as many stops as you want to. When it comes to additional visits and destinations that are located out of the original route, the extra kilometers will be taken in consideration. For your journey, we will calculate a total mileage that is sufficient for the whole tour and mentioned in your itinerary. If this limit is exceeded, we will charge a supplement according the extra mileage.
Am I allowed to do any changes to my itinerary during the tour?
We’ll do our best to accommodate the programme in your needs and wishes, if something urgent occurs during your tour. In a situation that requires changing the accommodation, the cancellation policies of the hotels concerned are to be taken on account.
Will I need a visa?
Since the 1st of January 2012, all travelers must be in possession of a visa when arriving in Sri Lanka. Citizens from Singapore and The Maldives are the only exempt. Visitors can apply for the official Electronic Travel Authorization (visa) via www.eta.gov.lk, or upon arrival at the airport. There is a small fee to pay, and you must have at least six months left on your passport at the time of travel to obtain one.
Are credit cards widely accepted?
MasterCard and Visa are widely used and accepted by many local shops, restaurants and hotels, but it’s always better to double check. Other major cards such as AmEx and DinersClub are accepted often also.