Who we are:

Eco Team Pvt. Ltd is the largest company in Sri Lanka specialized in Nature / Adventure Related Tourism Activities. Eco Team has pioneered in many alternative living concepts and activities in Sri Lanka. We provide services to 140+ national & international tour companies. Our flagship product – Mahoora Luxury Safari Camps are in operation in all major national parks and nature reserves in Sri Lanka. The super-luxury camping experience blending service fit for Royalty is a unique safari camping concept, and a break-through product for Sri Lanka Tourism, which operates since 1998.

We are the pioneer adventure services provider in Sri Lanka operating at 24 locations in the Country and offering a diverse range of Eco/ Nature & Adventure related activities, presently numbering 26, to a varied clientele both locally and Internationally. We are also an accredited travel Agent of the Sri Lanka Tourist Board and as mentioned, the first Company certified to provide nature & Adventure support services to Sri Lankan travel Agents.

Who We Are Looking For:

If you are passionate about tourism and particularly in Eco Tourism and feels good about selling out-of the-ordinary, environmentally friendly tourism products, you are the one we are looking for. Eco Team works closely with the local communities in delivering our services, thus contributing to sustainable tourism.  If you intend to make a career out of marketing and sales or aspire to become a tourism expert, Eco Team could give you an opportunity of a life time. If all this is you, it is simply great!

You should also have a fair knowledge of Sri Lanka (in terms of touristic locations), a genuine liking towards nature and adventure travel, and a very good command of English both written and spoken.

What we want you for:

Domestic Sector: Senior Sales Executive/Account Manager

This is a senior sales position contributing to drive the business forward, through sales generation from Sri lankan market.

Experience/Qualifications:

• 3-5 years of hands on sales experience
• Minimum part qualifications in Sales and Marketing (CIM/SLIM), or relevant academic qualification
• Previous experience and exposure in Tourism and leisure would be advantageous
• Good Networking skills and contacts would contribute to the success of this role.

Job Role

• Prospecting Business from the specific market
• Sales planning to achieve overall monthly target
• Developing new business
• Visiting clients
• Maintaining required profitability (40%)
• Preparation of sales proposals based on our tours
• Sales administration (Daily/Monthly plans and Reports)
• Daily Correspondence with  clients
• Liaising with Tours department for pricing/program development on non-standard programs
• Escorting VIP clients on tours
• Assist in special promotions/activities organized by the company
• Building relationships with local media
• Updating and Maintaining the end-user/ client database on a monthly basis.
• Ensure customer satisfaction on sold tours
• Coordination with Operations/Tours/Finance departments to ensure customer satisfaction

SLTO Sector: Senior Sales Executive/Account Manager

This is a senior sales position looking after the Sri Lanka Tour Operator segment. The person would be responsible to establish contacts with the segment and building lasting relationships with this sales channel to ensure continuous business.

Experience/Qualifications:

• 3-5 years of hands on sales experience out of which a minimum of 1 year in with a Tour operator.
• Minimum part qualifications in Sales and Marketing (CIM/SLIM), or relevant academic qualification
• Previous experience and exposure in Tourism and leisure would be advantageous
• Good Networking skills and contacts in the market would contribute to the success of this role.

Job Role

• Prospecting Business from the specific market
• Sales planning to achieve overall monthly target
• Developing new business and assist in itinerary planning for the segment to include Eco Team holidays
• Maintaining regular contact with Eco Team clients in the sector
• Maintaining required profitability
• Visiting clients on a daily basis.
• Preparation of sales proposals based on our tours
• Sales administration (Daily/Monthly plans and Reports)
• Daily Correspondence with  clients as per the agreed quality and response guidelines and Maintain records of daily interactions 
• Liaising with Tours department for pricing/program development on non-standard programs
• Escorting VIP clients on tours
• Building relationships with local media.
• Updating and Maintaining the end-user/ client database on a monthly basis.
• Organizing familiarization tours for TO and/or journalists
• Ensure customer satisfaction on sold tours
• Coordination with Operations/Tours/Finance departments to ensure customer satisfaction
• Assist in special promotions/activities organized by the company

FIT Sector:  Assistant Manager

This is a sales position covering the FIT segment of our business. You would be responsible for bringing in sales from the segment primarily through web portals.

Experience/Qualifications:

• 2 years of hands on sales experience in a similar position handling a similar market
• Minimum part qualifications in Sales and Marketing (CIM/SLIM), or relevant academic qualification would be advantageous
• Good Networking skills and established contacts in the leisure sector would contribute to the success of this role.

Job role

• Service all direct inquiries generated through Eco Team websites from non-Sri Lankans/Sri Lankans living overseas
• Explore and link with relevant web portals to expand the sales channels
• Maintaining required profitability and Maintaining required success ratio
• Daily correspondence as per the agreed quality and response guidelines and Maintenance records of daily interactions
• Updating and Maintaining the end-user/ client database on a monthly basis
•  Preparation of sales proposals based on our tours
• Sales administration (Daily/Monthly plans and Reports)
• Liaising with Tours department for pricing/program development on non-standard programs
• Escorting VIP clients on tours
• Assist in special promotions/activities organized by the company
• Updating and Maintaining the end-user/ client database on a monthly basis.
• Ensure customer satisfaction on sold tours
• Coordination with Operations/Tours/Finance departments to ensure customer satisfaction
• Ensure Updating all rates and content of the web programs before each season.
• Ensure our web sites are current with all the new information and content
• Coordination with marketing/tours to ensure web site is up-to-date
• Idea generation for innovative new changes to the websites.
• Assist in special promotions/activities organized by the company
  

Junior Tour Executive

The role initially would assist in a Go-to market plan for a new product to be launched. The role extends to tour coordination and ensuring a smooth operation from inquiry to delivery stage. You would be trained to handle more responsibilities under the Tours Department. This is an ideal opportunity as an entry position for someone with a passion for sales and in tourism promotions.

Experience/Qualifications:

• 3-5 years of hands on sales experience out of which a minimum of 1 year in with a Tour operator.
• Minimum part qualifications in Sales and Marketing (CIM/SLIM), or relevant academic qualification
• Previous experience and exposure in Tourism and leisure would be advantageous
• Good Networking skills and established contacts in the leisure sector would contribute to the success of this role.

Job Role

• Handles all inquiries coming through our general numbers and direct them to the relevant senior sales executive
• Sales visits to identified distribution channels
• Handle all inquiries coming through for Sri Lanka day tours
• Daily  correspondence with Sri Lanka day tours clients
• Receiving booking confirmations and follow up on payments
• Assist Tours manager to coordinate operations to ensure smooth running of Day Tours program
• Assist in special promotions/activities organized by the company

What we Offer:

• A competitive remuneration package
• Exposure in to adventure and nature based tourism in Sri Lanka

Write to us on or before 30th Of October to vacancies@srilankaecotourism.com